Aggravated Assault

The more I think about it the less entertaining it gets but at the time it was a subject very worthy of a post. Would you like to know what I am talking about? I thought so :D. Though, some of you have already either experienced or heard some version of the event that took place.

i must also say that you have absolutely no obligation to read this.

So, now that I have a very unnecessary introduction to my story, here goes;

east Indian cashier named Parveen: Janette, can you help this customer?
Janette: I would love to! what do you need help with/
old lady: I need a ice scraper
Janette: a shovel?
old lady: no a ice scraper
Janette: I'll show you where they are supposed to be on the floor. what kind of ice scraper are you looking for?
old lady: the one for $14.99
Janette: what size are you looking for?
old lady: an ice scraper
Janette: like this?
old lady: no
Janette: like this?
old lady: no
Janette: like this?
old lady: yes but for $14.99
Janette: it looks like there are none on the floor, let me go check the warehouse.
old lady: i drove here all the way from downtown. i phoned here twice. you said you have them.
Janette: yes, i understand, let me go check in the back. I'll just be a minute.

this is where i proceed to spend ten minutes looking for a 8" job mate ice chopper. note that it is not a scraper but a chopper that she wanted. when i can't find it i go back down to see if a missed it on the floor.

Janette: I couldn't find it upstairs but...
old lady: I drove a long way and you said you had some on the phone. i called yesterday and today and both times i was told there are some here.
Janette: I understand but i can't...
old lady: you don't understand, this is not funny. this is not a joke. i came a long way.
Janette snickers cause it is a little funny the way she is so insistently rude.
old lady: you said on the phone that you had some here and i drove all this way.
Janette: i know, and i am trying to....
old lady: no you don't understand, i need to get a different ice chopper for the same price. i need to talk to a manager.
Janette: OK, i will go...
old lady: this is making me very angry
Krista: she is to and your hurting her feelings you old hag! she's my sister and you don't have any right to talk to her like that stupid cow!
old lady: pardon me?
Krista walks away with smoke coming from her ears.

At this point in my story I am at customer service calling a manger named Kyle. To understand Kyle`s character think of the strangest person you have met, now imagine that person a workaholic and and insane perfectionist. OK, so i call him up and explain the situation. together we go look for that stupid ice chopper. and then try to find one that we can sell to her for the same price.
by this time the lady has some how managed to find another manager, this one named Garry the grouch. she proceeds to list all of the horrible details of her day and all the problems that Canadian Tire has, including the horrendous staff attitudes.
i could probably go on and on which i already have but i will let your imagination finish off this one which ever way you want. on the other hand i`ll make one up that fits my feelings toward the woman.

i see this woman coming toward me already complaining about my patheticness, as she nears i whip out the ice chopper she doesn`t want and whack her over the head. end of story.